Sunshine Coast Division of General Practivce Ltd

HPOS

Health Provider Online Services (HPOS)

Health Professional Online Services (HPOS) offers you improved access to Medicare Australia's online services for health professionals through a single entry point.

HPOS provides access to information on your eligibility for Medicare and information necessary for the processing and payment of your claims. In addition HPOS services are in real-time.

Medicare Australia is committed to providing health professionals with a range of options for accessing our services. Medicare will continue to enhance HPOS with information and services that make it easier for practices to do business with them.

• Medicare HPOS Website
• HPOS Frequently Asked Questions
• HPOS Installation and User Guides
• Instructions for installing Certificates for use with HPOS

Set up forms for Practice Managers/ Staff to apply for PKI Individual Certificate:

• If you were named the Duly Authorised Officer when you applied for you Location (site) certificate
  • Application form Medicare Australia Health Provider (Quote the 10 digit registration authority number or alternatively the trading name of the practice that you are the site certificate DAO for in the refernce ID section)

If you were not named the Duly Authorised Officer on your practices site certificate you will need to provide 100 points as evidence of identify (EOI) and acceptable referee form

• Application form  Health Professional Not Known to Medicare Australia
• Acceptable Referee Form

100 points Evidence of Identity
(based on the verification procedure outlined in the Financial Transaction Reports Act 1988)

See below for a guide of what point values different types of documentation holds...

 The documents presented must also contain the following elements;

• 1 primary document
• Recognisable photograph
• Signature
• Current Residential Address
• Date of Birth

Personal EOI Documents

• General Practitioners
• Practice Managers
• Practice Nurses
• Receptionists
• Resources