Roles of the Practice Manager

The Role of the Practice Manager

The role of the Practice Manager varies from practice to practice. Duties undertaken can depend on practice size, location, ownership etc.

The position of Practice Manager is a relativeley new one by title however the specific tasks of the Practice Manager were shared by Receptionists, Nurses, Book Keepers and traditionally by the GP's spouses. Practice Managers are sometimes recognised as a major contibuter to General Practice developing form the cottage industries of yesteryear to the professional goal oriented businesses of today.

Action Words Often Associated With Practice Management

  • Planning
  • Leading
  • Organising
  • Structuring
  • Teaching
  • Liasing

Some Common Duties Associated with Practice Management are:

Financial

  • Wages
  • Petty Cash
  • Accounts payable/ receivable
  • Financial Reporting/ Benchmarking
  • Budgeting

Staffing

  • Writing Contracts
  • Hiring / Firing Staff
  • Performance Appraisals
  • Training
  • Dealing with Grievances and problems
  • Meetings

Legal and Compliance

  • Oversee Accreditation
  • Workplace Health and Safety
  • External bodies such as APRA
  • PIP/ Medicare compliance met
  • Policies and Proceedures
  • Privacy Guidelines are met

Administration

  • Maintain appropriate records
  • Produce Practice Literature e.g. Brochure
  • Maintain Website

Miscellaneous

  • Ordering
  • Overseeing Maintenance
  • Practice Design
  • Marketing