Sample Qualitative and Quantitative Performance Targets

Sample Qualitative and Quantitative Performance Targets
 
Objective Performance Targets – Quantitative (Financial)
 
 To decrease expenses by at least 5% in next financial year.
Item
Actual
Performance
Profile
Target
Performance
Profile
 
Plans to achieve Target
 
Revenue
100%
100%
See Qualitative Targets and Quantitative (Non- Financial) Targets below.
Total Expenses
97.68 (%)
92.68%
-See Below
Support
Staff
Salaries
 
28.46%
 
 
25.46%
-To decrease overtime by ensuring that casual staff are rostered on for end of session shifts that seem to attract more overtime.
Over
heads
 
32.30%
 
30.30%
-Paperless messaging, meeting schedules, email roster etc.
- Patients purchase rarely used dressings/ plasters themselves.
- SMS app reminder system instead of calling mobiles.
-All appliances excluding vaccine fridge and server turned off at wall at end of day as still using surprisingly high kw in standby mode.
- Ordering smaller quantities of short shelf life products to avoid wastage by having to dispose before used.
Associate
Salary
 
9.23%
 
9.23%
 
Principals Salaries
 
27.69%
 
27.69%
 
Profit
 
2.32%
 
7.32%
 
Objective Performance Targets – Quantitative (Non- Financial)
To ensure billing is adequate compensation for Doctors time spent.
Quantitative Target
Quantitative Plan
-To Bill for services more accurately
 
- To develop a system where doctor records exactly what item numbers apply to the consultation and communicates this to billing receptionist.
 
 
Objective Performance Targets – Qualitative
 To attract patients from a variety of socio-economic groups to enable us to become a mixed mode billing practice.
Qualitative Target
Qualitative Plan
- To ensure external and internal of practice is aesthetically pleasing, modern and stylish.
-To modernize the waiting room and building front by upgrading furniture, fittings and fashionable garden makeover and new signs to replace old outdated one.